ID #1142

Install error - I downloaded a trial version of Enfold, then removed it. Now when I try to install it, I get this message: “You cannot install Strata Enfold 3D CX on this volume. A newer version of this software already exists on this volume.”

You will need to remove the Enfold program folder and a couple of other files and folders, and then reinstall Enfold. The files you need to remove are:

For Macintosh Users:

/Applications/Adobe Illustrator (CS3, CS4 & CS5.x) ->EskoArtwork

/Applications/Adobe Illustrator (CS3, CS4 & CS5.x)/Plug-ins ->EskoArtwork and Strata

NOTE: In older versions of Strata Enfold 3D CX, the folders are named "Esko-Graphics" rather than "EskoArtwork."


/Applications folder:

Strata Enfold 3D CX program folder


Enfold 3D CX Sample Files.pkg

Strata Enfold 3D CX.pkg

Essential Files.pkg or Licensing.pkg If you find one or both of these files, remove them.

NOTE: Older versions of Strata Enfold 3D CX also installed a receipt called "Essential Files.pkg". You should remove this receipt if it is present.

For Windows Users:
Run the Uninstaller Control Panel to remove the program.

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