ID #1294

Is there a size limit for uploads to StrataLive3D.com?

Yes, the limit is 10 MB per 3D object. If you encounter a "Type 2" error message when attempting to upload a 3D project, it is likely that your file is too large. Try reducing the size, and try the upload again. If you still encounter an error, please contact support@strata.com. 

You will want to keep your models as small as you can to reduce load times. You can use the optimization and compression features of Live 3D CX 2 to reduce unnecessary complexity, and otherwise prepare your model for the web.

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