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• Installation and Registration: Transferring License - I need to install Strata Enfold on a new computer. How do
  Answer: You need to deactivate the Enfold license on the old computer, and then install Enfold and activate it on the new computer.You can deactivate the ...
• General: Will Enfold 3D CX work with Adobe Illustrator CS5, 5.1 or 5.5?
  Answer: Yes, Enfold does work in Adobe Illustrator CS 5 and CS 5.1 (5.1 is part of the CS 5.5 Suite). Enfold 3D CX is an Illustrator ...
• U3D File Format: Export Texture Problems - I'm seeing some texture problems in the U3D file when I
  Answer: When you Export from Enfold in the U3D file format, an inner and outer mesh is created. Because the inner and outer mesh are created ...
• Installation and Registration: New OS - Will my activation still work if I install a new OS?
  Answer: Yes. However, before you install a new operating system on either Mac or Windows, you need to deactivate your Enfold license. Once the new OS ...
• General: Where can I find tutorials and other learning resources for Strata Enfold 3D CX?
  Answer: There are several good tutorials available for Enfold 3D CX: - There is a good basic tutorial in the Enfold 3D CX User Guide. This is ...
• Installation and Registration: New OS - I'm upgrading from Mac OS 10.5 to 10.6, will Enfold still work?
  Answer: When upgrading your system software, such as from Leopard (10.5.x) to Snow Leopard (10.6.x) it is possible that your Enfold 3D CX license will stop ...
• Installation and Registration: Remote Desktop - Can I use Remote Desktop to access an off-line machine and activate
  Answer: No, the Enfold licensing model does not support using Remote Desktop to access your off-line machine. In practice this means that if you activate your license ...
• Installation and Registration: Install error - I downloaded a trial version of Enfold, then removed it. Now when
  Answer: You will need to remove the Enfold program folder and a couple of other files and folders, and then reinstall Enfold. The files you need ...
• Image Map Resolution: Workaround - Why is Enfold's output low resolution? Is there a way around this?
  Answer: The U3D file format has some odd issues that allow only a map of 1024 x 1024 to be applied to any one mesh. We had ...
• General: Is there a way to control the lighting or perspective/view in Enfold 3D CX?
  Answer: No, the Enfold does not support lighting, or changing the perspective or view. However, if you export as a U3D file to Strata Design 3D, ...
• Image Map Resolution: Tiff Export - I want to export a high res image from Enfold, but the
  Answer: Tiff image export (accessed from the Export command from the Enfold 3D View palette menu) has a limit of 1024 x 1024 pixels on the ...
• Installation and Registration: License - Can I use Enfold on more than one machine? I purchased Enfold recently
  Answer: The Enfold plug-in can be registered on only one computer at a time. Use the EskoArtwork Local License Manager program to deactivate the license on ...
• Installation and Registration: I downloaded the Enfold trial, but I don't know how to install and activate it.
  Answer: Installing Strata Enfold 3D CX on Windows To install software for Windows, Double click on Strata Enfold 3D CX.exe.Select your language. Click the appropriate link and follow ...
• Installation and Registration: Activation - I downloaded and installed the trial for Enfold, but the menu items and
  Answer: Have you Activated your copy of the Enfold software? You must activate the software before it can be used. Go to Illustrator's Help > Strata ...
• Import: U3D - Which version of Strata 3D CX is required to be able to import
  Answer: You need Design 3D CX version 6 or later to import U3D files. Earlier versions do not support this file format. ...
• U3D File Format: Design 3D Import - Which version of Strata 3D CX is required to be able
  Answer: You need Design 3D CX version 6 or later to import U3D files. U3D file format support was added in Design 3D version 6 because ...
• Installation and Registration: Confirmation Email - I installed Enfold, and registered with Esko, but I haven't received my
  Answer: First check your spam/junk mailboxes to make sure that the email didn't get trapped there. If you work for a corporation, the email may also ...
• General: Does Enfold export to 3D pdf files like Esko Graphics Studio?
  Answer: Strata Enfold 3D CX does not directly export to a 3D PDF, but is a way to accomplish this with Strata software: - You can open ...
• Installation and Registration: Activating a trial - I used the Enfold trial, but then purchased the software. How
  Answer: Once you have installed the trial version of Enfold, you do not need to install it again. You just need to activate your license with ...
• Distributing Artwork: Corners - How can I distribute artwork around a corner?
  Answer: You cannot use the Distribute Selection command in the Enfold 3D View panel to distribute artwork across panels that are not coplanar. However, there is ...

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