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• Strata 3D - Legacy Versions: Downloads > Mac download opens in wrong program - 2002-06-22
  Answer: Something in your computer is telling the program you are using to do the download that .bin files belong to PowerPoint. This can be defined ...
• General: Models - Where can I download pre-made models?
  Answer: There are many sources of free models available on the internet. Most of them will not be Strata .s3d model files but they will have ...
• General Information: My client can't view the Live 3D model on my website.
  Answer: Java is is already running on 90+ percent of computers, so it will work on almost any machine, and any browser.   Occasionally, you may encounter ...
• Advanced Editing: Technical aspects of optimizing large 3D models for the web
  Answer: 3D models are among the most complex kinds of data to transmit efficiently. A comprehensive web optimization solution requires Decimation, Compression, and Streaming. Failure to ...
• Strata 3D - Legacy Versions: My new Strata 3D CX 5.0 uses only 2 of my 4 processors! Version 4.2 with
  Answer: The Strata 3D CX program by itself can only make use of 2 processors during rendering. The RenderPro Quad updater updates the program so it ...
• Macintosh: Snow Leopard - Does Strata Design 3D CX 6.x work under Snow Leopard - Mac
  Answer: Strata Design 3D CX 6.x is working well on Snow Leopard (10.6). One issue has been discovered in Design 3D CX 6.0 - an ...
• Modeling: Replicate - How can I replicate an object along a curved path (like beads along
  Answer: Strata does not have the ability to replicate an object along a path. However, one of our users has written a script which you can download free from ...
• General: SIT files - How do you open a model in a .sit format in Strata?
  Answer: A .sit file is simply a compressed, or "zipped" file. If you are a Mac user the Mac OS can decompress it for you, just ...
• Advanced Editing: Blackboard File - I'm trying learn the Meson language and I am unable to run
  Answer: The Blackboard system is no longer shipped as part of Live 3D. However, you can get access to it directly from Kaon (Kaon is our ...
• U3D File Format: Design 3D Import - Which version of Strata 3D CX is required to be able
  Answer: You need Design 3D CX version 6 or later to import U3D files. U3D file format support was added in Design 3D version 6 because ...
• PC/Windows: Interface flickering - I'm having some flickering and strange redraws in the modeling window.
  Answer: This sounds like a problem with your video card drivers. To correct the problem, go to the card manufacturer's website and download the latest set ...
• Installation and Registration: Uninstalling - I uninstalled the trial version, and then installed the Enfold I purchased. It's
  Answer: You don't need to uninstall the trial version, you just need to activate it with your purchased serial number. When you purchase Enfold, Strata provides ...
• Installation and Registration: I upgraded to Adobe CS 5.5, and now my Enfold plug-in does not appear in
  Answer: If you previously installed Adobe Illustrator CS4 or CS5, and then you install Adobe CS 5.5 (or Adobe Illustrator CS 5.1) your "old" illustrator is ...
• Installation and Registration: Install fails - I downloaded the Enfold installer, but it's not working.
  Answer: If you are having trouble installing the trial or purchased version of Strata Enfold 3D CX, there are some things you should check before contacting ...
• Download/Install: Downloading - I'm having trouble with my software download.
  Answer: If you try to unzip an incomplete download, it won't work and/or you will give you various error messages. Here are some download trouble-shooting instructions. WINDOWS Windows ...
• Download/Install: Error messages - I can't open and install my downloaded software.
  Answer: If you do not get the full download of your new software, the downloaded installer may not open or you will get different error messages. ...
• Mac App Store purchases: Mac App Store - How does the Mac App Store work?
  Answer: Strata now has software available on the Mac App Store - Design 3D CXi, Design 3D SE and Foto 3D SE. App Store purchases work a ...
• Mac App Store purchases: Downloads - I purchased Strata software through the App Store, but it won't download.
  Answer: Occasionally, software downloads from the Mac App Store can get interrupted. Normally the App Store will simply resume the download, but sometimes this does not ...
• Mac App Store purchases: Downloading - I need to download my purchased software again, how do I do this?
  Answer: Software purchased through the Mac App Store can be downloaded again any time you need, on the same or different computers. -Open the Mac App Store ...
• Mac App Store purchases: Updating - There is an update available, but I can't get it installed.
  Answer: Generally, software updates through the Mac App Store work smoothly, and simply update the application that you already have installed. However, this process can occasionally get ...

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